When employees at a Domino’s Pizza in Salem, OR had not heard from Kirk Alexander in 11 days, they became concerned. Alexander has been a regular customer at the Domino’s since 2009 and orders pizza several times a week.
“He orders every day, every other day,” said Sarah Fuller, general manager for Domino’s. “His order pops up on the screen because he orders online. So we see it come across the screen and we’re like, ‘Oh, Kirk’s order.’”
After a few days had gone by between Alexander’s orders, some of the drivers took notice. On Saturday, Fuller sent pizza deliverer Tracy Hamblen to Alexander’s home in northeast Salem. Hamblen has delivered pizza to Alexander many times and knew that he had health issues.
When Hamblen arrived at Alexander’s home, the lights were on and Hamblen could hear the TV, but no one answered the door and phone calls went straight to voicemail.
Paramedics found Alexander laying of the floor and believe he had suffered a stroke though they were not sure when it occurred.
“It’s crazy. It wasn’t what I was really expecting would happen at all,” Fuller said after hearing the news.
Fuller visited Alexander at the hospital; though Alexander did not talk much, he smiled.
Fuller describes Alexander as “an important customer that’s part of our family here at Domino’s. He orders all the time, so we know him. I think we were just doing our job checking in on someone we know who orders a lot. We felt like we needed to do something.”
The Marion County Sheriff’s Office thanked Hamblen for his quick action and willingness to help.